Last Updated: July 25, 2026
Monthly subscription plans are billed in advance each month. You may cancel your subscription at any time through your dashboard.
Upon cancellation, your service will continue until the end of the current billing period. No partial refunds or credits will be issued for unused portions of a billing period. After your subscription ends, your VPS and data will be retained for 30 days in case you wish to reactivate.
We stand behind our service. All new customers are covered by a 14-day money-back guarantee on all plans. If you are not satisfied for any reason within the first 14 days of your purchase, contact us for a full refund — no questions asked.
To request a refund, please contact us at support@zerocorp.live. Please include your account email and the reason for your refund request. We will process your refund within 5-10 business days.
All payments are processed securely by Paddle. If you are eligible for a refund, the amount will be returned to your original payment method. Paddle's refund policies may also apply — please refer to Paddle's refund policy for more details.
Refund requests made after the 14-day period (15-day for EAP purchases) will not be honored except in cases of verified technical issues preventing service use that we are unable to resolve within a reasonable timeframe. Such exceptions are evaluated on a case-by-case basis.
For questions about this Refund Policy, please contact us at support@zerocorp.live.